Acceptable Use

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Acceptable Use Policy

Inmarsat Government has formulated this Acceptable Use Policy (“AUP”) in order to encourage the responsible use of Inmarsat Government’s networks, systems, services and web sites (collectively, the “Inmarsat Government Network and Services”) by our customers and other users of the Inmarsat Government Network and Services (collectively, “Users”), and to enable us to provide Users with secure, reliable and productive services. By using the Inmarsat Government Network and Services, Users consent to be bound by the terms of this AUP. Inmarsat Government reserves the right to modify this AUP in its discretion at any time. Such modifications will be effective when posted. Any use of the Inmarsat Government Network and Services after such modification shall constitute acceptance of such modification.

Inmarsat Government customers and their customer sites are responsible for the activities of the customer base/representatives or end-users and, by accepting service from Inmarsat Government, agree to ensure that customers/representatives or end-users abide by this AUP as well as all other agreements in place, terms and conditions, as well as Inmarsat Government policies and procedures.

Enforcement of this AUP is at Inmarsat Government’s sole discretion and applies to violations incurred at a Site level regardless or the origination of abuse from a specific IP address. High volume abuse over multiple IP addresses will trigger an escalated response from Inmarsat Government. Inmarsat Government does not issue service credits for any outages incurred through service disablement resulting from AUP violations.

The Inmarsat Government AUP ensures the responsible use of the Inmarsat Government network and its resources; preserves the privacy and security of Inmarsat Government and its customer networks; and, seeks to avoid practices which degrade the usability of the Inmarsat Government network. The AUP protects the image and reputation of Inmarsat Government as a responsible service provider by addressing security, reliability, and the privacy of Inmarsat Government’s systems and network.

The provisions of this AUP are intended as guidelines and are not meant to be exhaustive.

Generally, conduct that violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this AUP, is prohibited. Inmarsat Government reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill, network security and reliability, and the privacy of its subscribers or customers.

Complaints about customers/representatives or end-users of a Inmarsat Government customer will be reviewed by Inmarsat Government for action. If violations of Inmarsat Government’s AUP occur, Inmarsat Government reserves the right to terminate services with or take action to stop the offending customer from violating Inmarsat Government’s AUP as Inmarsat Government deems appropriate, without notice.

Infractions related to Security Breaches and Denial of Service are prohibited and may result in immediate service termination including:

  • Any “denial of service” attack, any attempt to breach authentication or security measures, any release of a virus or worm, or any unauthorized attempt to gain access to any other account, host, or network is prohibited.
  • Obtaining or attempting to obtain service by any means or device with intent to avoid payment.
  • Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any Inmarsat Government customers or end-users by any means or device is prohibited.

Infractions related to E-mail and Usenet News are prohibited and may result in immediate service termination including:

  • Using any Inmarsat Government IP address to send duplicative, unsolicited e-mail messages (commercial or otherwise), or to collect the responses from unsolicited e-mail (for example, by maintaining a spamvertised Web site)
  • Inmarsat Government reserves the right in its sole discretion to determine whether duplicative or mass e-mail messages are “unsolicited.” A complaint from the recipient is presumptive evidence that the message was unsolicited. Inmarsat Government has no obligation to refer complaints to the sender or to identify complaining parties.
  • Conduct that directly or indirectly encourages, permits, or relies on spamming including failure to implement technical or administrative measures to prevent mass unsolicited e-mail, or providing spam “support services” such as e-mail drop boxes or sales of spamware.
  • Commercial messages that are appropriate under the charter of a newsgroup or mailing list, or that are expressly solicited by the recipients, are permitted
  • Harassment or Illegal activity and conduct in connection with e-mail, Usenet news, or any other Inmarsat Government service that is an obvious nuisance (such as “mail bombing” or falsifying authorship) or that would be unlawful in other contexts (for example, threats, harassment, defamation, obscenity, distribution or possession of child pornography, or software piracy) is prohibited.
  • Maintaining an open mail relay and thus inviting senders of mass unsolicited commercial e-mail to exploit the server by using it for spamming.
  • Falsifying addressing information or otherwise modifying headers to conceal the sender’s or recipient’s identity, for the purpose of circumventing this AUP. (This provision is not intended to disallow the use of aliases or anonymous remailers for any legitimate purpose.)
  • Publishing a private e-mail message to third parties, by any means, without the express prior consent of the author.

Transmission, distribution or storage of any material in violation of any applicable law or regulation including, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws, is prohibited.

Using Inmarsat Government’s facilities to engage in activities that violate the AUP of any other network access provider including sending unsolicited commercial e-mail through Inmarsat Government’s facilities to the subscribers of any Internet or online service provider that disallows unsolicited commercial e-mail, is prohibited.