NOC

State-of-the-art, U.S.-based, security-cleared facility with 24/7/365 reliable support

We provide our customers with consistent, reliable and measurable support—assuring superior performance, exceptional network management and rapid fault resolution.

Our highly trained and skilled professionals provide customers with 24/7/365, reliable and measurable support — ensuring superior performance, exceptional network management and rapid fault resolution. We pride ourselves in taking personal responsibility for resolving our customers’ connectivity problems. Because we operate your network end-to-end, we address it in real-time.

Our NOC leverages Information Technology Infrastructure Library (ITIL®) best practices, state-of-the-art Customer Relationship Management (CRM) and C4I tools. Our services are ISO 9000-compliant and our expert, security-cleared radio frequency (RF) and internet protocol (IP) professionals continuously monitor and tune our networks and thousands of satellite terminals to ensure optimal network performance and security.