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Inmarsat Partner Podcast with Collins Aerospace

July 22, 2019 Blog

At the SATELLITE 2019 Conference in Washington, D.C. we sat down with Daniel Shea, Director, Government Aviation Solutions, Collins Aerospace, to discuss his company’s successful partnership with Inmarsat in the U.S. government market and other industry issues. Collins Aerospace, a unit of United Technologies Corp. (NYSE: UTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Through the world’s most extensive portfolio of global narrowband and wideband, and via our ecosystem of best-of-breed wholesale channel partners such as Collins Aerospace, we deliver robust, flexible and scalable alternatives for U.S. government customers to augment their satellite communications in both L-band and Ka-band, whenever needed.

During this video podcast, Mr. Shea kicks off the conversation noting that Collins Aerospace and Inmarsat have a more than 25-year partnership that is built on trust. Because of this trust between the two organizations, Collins Aerospace has become a leader in the aeronautical sector with close to 6,000 aircraft on their network in partnership with Inmarsat. The company offers a full spectrum of value-added services that complement Inmarsat’s offering nicely, to include flight planning, flight following, dispatch and weather. Further, the discussion touches on mission assurance and tactical operations – a top priority for both Collins Aerospace and Inmarsat. Mr. Shea offers some insight into how their always on network is protected and monitored 24/7/365 via their U.S.-based Network Operation Center – meeting core requirements of their government customers, whose every mission is different and can take place anywhere in the world. Inmarsat delivers the seamless experience demanded by Collins Aerospace highly mobile global customers. Mr. Shea closes out the discussion as it started – by noting that “having the coverage where required, the throughput where required and having that commitment from Inmarsat to ensure our success goes back to trust. The joint roadmap is bright and the partnership is even brighter.”

Inmarsat services are made available globally to the U.S. government thanks to our long-term relationships like this one. By combining the expertise of our skilled wholesale partners, who have been at the forefront of satellite communications-related technology and innovation for nearly four decades, as well as input from our U.S. government customers, we continue to develop next-generation commercial services and technology built for users in all domains.

Transcript

What makes this partnership with Inmarsat successful?
We’ve been in partnership with Inmarsat for over 25 years. It’s a relationship first and foremost built on trust. We’ve made great strides in the aeronautical sector in partnership with Inmarsat, and because of that trust, we would not be in the position we are today. We have close to 6,000 aircraft on our network in partnership with Inmarsat.

What are some of the value-added services that you provide to customers to compliment Inmarsat’s offerings?
Collins Aerospace provides a whole spectrum of value-added services that complement Inmarsat nicely. Flight planning, for example, that Aeronautical was founded on back in 2003. From one aircraft to nearly 5,000 now, they use our services for flight planning, flight following, dispatch weather, and a full spectrum of value-added services that commercial airlines, business aviation, and government aviation need.

What additional capabilities do you offer to enhance information assurance for your government customers?
Mission assurance, tactical operations, that’s what we’re built on. Our network has to be available 24/7 and protected, otherwise, the warfighter would never trust our networking and our partner’s network, Inmarsat in particular. Our networks are secured and monitored 24/7. We’ve got a 24/7 Network Operations Center in Annapolis, Maryland, that monitors our networks completely, and we have a direct line to Inmarsat. If we see any activity that we don’t trust, the government’s need for throughput changes seem like every mission, and where they fly changes obviously every mission. Having the coverage and throughput where it’s required, having that commitment from Inmarsat for our customers, it goes back to the trust I talked about a moment ago, knowing that we can rely on Inmarsat to meet our demands and our customer’s demands when needed.

The government’s need for throughput changes seem like every mission, and where they fly changes obviously every mission. Having the coverage and throughput where it’s required, having that commitment from Inmarsat for our customers, it goes back to the trust I talked about a moment ago, knowing that we can rely on Inmarsat to meet our demands and our customer’s demands when needed.

Can you share an example of one of the proudest deployments/contracts selling Inmarsat service?
I’m retired from the Air Lift unit five years ago or so. Most recently, during Hurricane Maria, that organization flew to Puerto Rico not knowing the infrastructure there. I received a call from the wing commander asking what he could expect, given the circumstances. Of course, these aircraft are fitted with Inmarsat-capable avionics. After he returned from the trip, he called to say the services worked perfectly. They were able to get the relief team in and out of the island without trouble. And that’s what we do, we provide safety of flight services.

In three words, how would your government end users describe their experience with your company?
Trustful, proven, and vigilant, we really look after them and work hard for their needs.

Any wishes you would like to share on Inmarsat’s 40-year anniversary?
It’s been a very successful ride within Inmarsat for the past 25 years, and I hope our organization is with them for the next 25 plus. Leaning forward with them as we develop and implement new technologies, the roadmap is bright, and our partnership is even brighter.